Terms & Conditions
Terms & Conditions
Last Updated: 27/03/2025
By accessing this website at www.boldbeauty.co.nz, you agree to be bound by these terms of service, all applicable laws, and regulations, and acknowledge that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The content on this website is protected by applicable copyright and trademark laws.
1. Product Use & Liability Disclaimer
The products available on BoldBeauty.co.nz, including hair dye, bleach, and developer, are professional-grade products. These products are designed for use only by trained and licensed salon professionals. While these products can be purchased by non-professionals, we strongly recommend that they only be applied by certified professionals who are knowledgeable about their correct and safe usage.
Important Notice:
If you are not a trained professional, we advise you to seek assistance from a qualified salon or stylist to ensure proper and safe use.
Misuse of these products can lead to burns, irritation, or other injuries. Bold Beauty Ltd is not responsible for any damages caused by improper application or handling of the products.
We recommend always performing a patch test before use and following the manufacturer's instructions carefully.
By purchasing from us, you acknowledge that you are using these products at your own risk. BoldBeauty.co.nz will not be held liable for any injury, damage, or adverse effects resulting from improper use of the products.
2. Orders, Payments & Pricing
All prices are subject to change without prior notice.
Orders are only confirmed upon successful payment.
We reserve the right to refuse or cancel orders at our discretion.
Taxes, shipping fees, and any additional costs will be calculated at checkout.
Retail vs. Trade Products & Shipping Pricing
To help you shop confidently, all products are clearly labeled as either:
R – Retail Product: For personal use with retail pricing and retail shipping rates.
T – Trade Product: For professional customers with trade pricing and trade shipping rates.
Shipping Pricing Rules:
If your cart contains only Retail products (R), retail shipping rates will apply.
If your cart contains any Trade products (T), trade shipping rates will apply to your entire order.
This ensures fair and accurate pricing based on the type of products you purchase. If you have any questions about your account status or pricing, please contact our support team.
3. Shipping & Delivery
We aim to process and dispatch orders within 1 business day. However, delays may occur due to high demand or unforeseen circumstances.
Risk of loss or damage transfers to the buyer upon delivery. Please inspect packages upon arrival and report any issues within 48 hours.
We are not responsible for shipping delays caused by third-party carriers.
4. Returns & Refunds
Refer to our returns & refunds policy here
5. Limitation of Liability
Under no circumstances shall Bold Beauty Ltd be held liable for indirect, incidental, or consequential damages resulting from the use or inability to use our products.
Our total liability shall not exceed the purchase price of the affected product(s).
6. Intellectual Property & Branding
All website content, including product descriptions, images, and branding, is the property of Bold Beauty Ltd and may not be copied or used without permission. Unauthorised reproduction or resale of our branded products may result in legal action.
7. Privacy Policy
Refer to our privacy policy here
8. Terms of Service Updates
We reserve the right to update these terms at any time. Please review periodically for updates.
For detailed information regarding shipping, please refer to our Shipping Policy.
9. Force Majeure
Bold Beauty Ltd shall not be held liable for any failure to perform its obligations under these terms if such failure is caused by circumstances beyond its reasonable control, including but not limited to acts of nature, war, terrorism, strikes, supply chain interruptions, or governmental actions.
10. Order Cancellations
You may cancel your order at any time before it is shipped. To cancel an order, please contact customer service immediately. Once your order has been processed and shipped, cancellations are not possible.
11. Marketing Communications
By registering for a salon account with Bold Beauty (via making an account or requesting one via contact form), you agree to subscribe to our email marketing communications. This includes receiving updates, promotions, product news, and other marketing material related to our professional salon supplies. You may unsubscribe at any time by following the unsubscribe link in any email or contacting us directly.
Thank you for shopping with Bold Beauty! If you have any questions or concerns, feel free to contact our customer service team.